Wheelworks Return Policy


Items must be returned unused and in original packaging. 

Cash/Credit Card Refund within 14 days of purchase with receipt. 

Store Credit Refund within 30 days of purchase with receipt. 

No Refunds or Exchanges after 30 days. 

No Refunds or Exchanges on Special Orders or Clearance Items. 

No Refunds on Shipping Charges

No Refunds on Gift Cards.



Items purchased online can be returned in store (with receipt) or shipped to the store for a return. Customer pays shipping for returns. 


To return an item purchased online please email info@wheelworks.com 

Purchasing Bikes On Our Website


At this time we only process orders for bicycles if the billing address and shipping address are the same.