Last Updated 4/6:
We Will Post All Future Updates On This Page
Coronavirus Store Policy
Effective immediately, we are not allowing customers into our stores. We are servicing bikes and allowing people to purchase items through our website or over the phone.
A Different Way To Shop
It is now easier than ever to buy items through our website. We ask that if you would like to buy anything that you first start by vising wheelworks.com. If you have any questions while you are browsing please do not heistate to give us a call at one of our stores and we can help answer any questions you have. More often than not, we can walk you through a sale over the phone and ensure you get the product you need to keep rolling.
Curbside Pickup - When you check out, simply select Curbside Pickup for your desired store and we will sort out the details with you once the order has been fulfilled.
Ground Shipping - Select items are available to ship
Dropping Off - When dropping off a bike for service, we ask that you call us before bringing your bike to our store. We will set up an appointment in our system for your bike and gather any information we would need to contact you once your bike is dropped off. When you arrive, please call us to arrange for us to pick up your bike outside. We will follow up with a quote via text or phone call. Once you accept your quote, your bike will be added to our service queue.
Picking Up - When picking up a serviced bike, we require that you call us to pay for your bike before you come and pick it up. Once you have paid for your bike you are free to come by during business hours to collect your bike. When you arrive at our store to pickup your bike you will have to call us and let us know you are here so we can bring your bike out to you for curbside pickup.
These new measures are meant to keep you and the staff at Wheelworks safe. We will be evaluating these new procedures as we implement them and updating them if needed. We appreciate your continued support during these difficult times.
Stay up to date
To stay up to date with the latest news from Wheelworks about COVID-19 and how it will effect our business, you can check back here anytime as we will post updates as we have them. You can also follow us on Instagram, Facebook or Twitter.